Terms of Service
Last updated: 8 June 2026
1. Agreement
By accessing or using GreenSync you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
These terms constitute a legally binding agreement between you (or the organisation you represent) and:
DriveLabs Sp. z o.o.
al. Józefa Piłsudskiego 17/4, 35-074 Rzeszów, Poland
Tax number: PL5170469508
Email: support@greensync.app
2. The service
GreenSync is a web-based golf course management platform providing tools for daily task management, machine checks, work hours tracking, holiday management, AI disease risk monitoring, spraying logs, staff training, team communication, push notifications and AI-generated weekly reports.
The platform is available via browser at your course subdomain, custom domain (Pro plan), and as a Progressive Web App (PWA) installable on iOS and Android.
3. Account registration and responsibilities
3.1 Course administrator
The person who registers a golf course on GreenSync is responsible for providing accurate account information, managing staff access and permissions, ensuring staff are informed that GreenSync processes their data (GDPR obligation), and all activity carried out under their account.
3.2 Security
You are responsible for maintaining the security of your login credentials. Notify us immediately at support@greensync.app if you suspect unauthorised access.
4. Subscription plans and billing
4.1 Plans
GreenSync is offered on subscription plans (Starter, Business, Pro) as described on greensync.app/pricing. Custom enterprise pricing is available on request.
4.2 Free trial
New courses may be offered a free trial period communicated at registration. No payment is required during the trial. At the end of the trial, a paid subscription is required to continue using the platform.
4.3 Billing
Subscriptions are billed monthly or annually. Payment is processed by Stripe, Inc. (USA). By subscribing you authorise us to charge your payment method on a recurring basis until cancelled.
4.4 Pricing changes
We may change subscription prices with 30 days’ notice by email. Your continued use after the effective date constitutes acceptance of the new price.
4.5 Refunds
Subscription fees are non-refundable except where required by applicable law. If you cancel mid-period, access continues until the end of the paid period.
5. Acceptable use
You agree not to:
- Use GreenSync for any unlawful purpose
- Upload content that is illegal, harmful, defamatory or infringes third-party rights
- Attempt to gain unauthorised access to any part of the platform
- Reverse engineer, decompile or extract source code from the platform
- Use automated tools to scrape or extract data from the platform
- Resell or sublicense access to the platform without written permission
- Impersonate another person or organisation
We reserve the right to suspend or terminate accounts that violate these terms.
6. AI-generated content
GreenSync uses artificial intelligence (Anthropic Claude API) to generate weekly maintenance reports and disease risk briefings.
Important: AI-generated content is provided for informational purposes only. It does not constitute professional agronomic, chemical application, health and safety or legal advice. Golf courses are solely responsible for all operational, maintenance and safety decisions. GreenSync makes no warranty that AI-generated assessments are accurate, complete or suitable for any particular purpose.
7. Push notifications
By enabling push notifications within the platform, you consent to receive notifications related to your account activity (task assignments, holiday approvals, machine issues, etc.). You may disable push notifications at any time in your profile settings or through your device settings.
8. Your data
8.1 Ownership
All data you enter into GreenSync remains yours. DriveLabs Sp. z o.o. does not claim ownership of your operational data.
8.2 Data processing
You appoint DriveLabs Sp. z o.o. as a data processor to process personal data on your behalf as described in our Privacy Policy. Golf courses acting as data controllers are responsible for having an appropriate legal basis for processing their staff data.
8.3 Export and deletion
You may request an export of your course data at any time by contacting support@greensync.app. Following termination, data is retained for 30 days during which you may request an export, after which it is permanently deleted.
9. Availability
We aim to provide a reliable, high-availability service but do not guarantee uninterrupted access. GreenSync is provided “as is” and “as available”. Planned maintenance will be communicated in advance where possible.
10. Intellectual property
All intellectual property in the GreenSync platform — including software, design, trademarks and content — belongs to DriveLabs Sp. z o.o. or its licensors. Your data and content you create within the platform remain your intellectual property.
11. Limitation of liability
To the maximum extent permitted by applicable law:
- DriveLabs Sp. z o.o. is not liable for indirect, incidental, special or consequential damages arising from use of the platform
- Our total aggregate liability shall not exceed the fees paid by you in the 12 months preceding the claim
- We are not liable for any decisions made based on AI-generated content or automated reports
- We are not liable for data loss resulting from user error, third-party service failures or events outside our reasonable control
Nothing in these terms limits liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be limited by law.
12. Termination
12.1 By you
You may cancel your subscription at any time from your account settings or by contacting support@greensync.app. Cancellation takes effect at the end of the current billing period.
12.2 By us
We may suspend or terminate your account immediately if you breach these terms, fail to pay, or if required by law. We will provide notice where reasonably possible.
13. Governing law
These terms are governed by the laws of Poland. Any disputes shall be subject to the jurisdiction of the courts of Rzeszów, Poland. For EU consumers, nothing in these terms affects your statutory rights under applicable EU consumer protection law.
14. Changes to these terms
We may update these terms from time to time. We will notify course administrators by email at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance.
15. Contact
DriveLabs Sp. z o.o.
al. Józefa Piłsudskiego 17/4, 35-074 Rzeszów, Poland
Email: support@greensync.app