Terms of Service

Last updated: 15 October 2026

1. Agreement

By accessing or using GreenSync you agree to these Terms of Service. If you do not agree, please do not use the platform.

These terms form a legally binding agreement between you (or the organisation you represent) and:

DriveLabs Sp. z o.o.
al. Józefa Piłsudskiego 17/4, 35-074 Rzeszów, Poland
KRS 0001231255 · NIP PL5170469508
Email: support@greensync.app

Where a club has a separate written agreement with us, that agreement takes precedence over these terms if the two conflict.

2. The service

GreenSync is a web-based course management platform for greenkeeping teams. Depending on the plan it includes daily tasks, machine checks and service history, work hours on phone or office kiosk, holidays, disease risk and spraying logs, staff training, team chat, push notifications, a live course map with robot mower and weather-station integrations, AI briefings, weekly reports and an AI assistant.

The platform is available in the browser at your club’s address, on a custom domain (Pro plan), and as an app that can be installed on iOS and Android.

We continuously develop GreenSync and may add, change or remove features, provided the core functions of your plan remain available.

3. Accounts and responsibilities

3.1 Club administrator

The person who registers a club is responsible for accurate account information, for managing staff access and permissions, for informing staff that GreenSync processes their data (a GDPR obligation of the club), and for all activity under the club’s account.

3.2 Security

Users must keep their passwords and kiosk PINs confidential and must not clock in or out on someone else’s behalf. Tell us immediately at support@greensync.app if you suspect unauthorised access.

4. Subscription plans and billing

4.1 Plans

GreenSync is offered on subscription plans (Starter, Business, Pro) as described on greensync.app. Custom pricing is available on request.

4.2 Free trial

New clubs may be offered a free trial, with the period communicated at registration. No payment is required during the trial. A paid subscription is required to continue afterwards.

4.3 Billing

Subscriptions are billed monthly or annually, by invoice or through our payment provider. By subscribing with a card you authorise recurring charges until you cancel.

4.4 Price changes

We may change prices with 30 days’ notice by email. Continued use after the change takes effect means you accept the new price.

4.5 Refunds

Fees are non-refundable except where required by law. If you cancel mid-period, access continues until the end of the paid period.

5. Acceptable use

You agree not to:

• Use GreenSync for any unlawful purpose
• Upload content that is illegal, harmful, defamatory or infringes the rights of others
• Attempt to gain unauthorised access to any part of the platform
• Reverse engineer, decompile or copy the software, its design or its workflows
• Use automated tools to scrape or extract data from the platform
• Use the platform, or information obtained from it, to build or support a competing product
• Resell or sublicense access without our written permission
• Impersonate another person or organisation

We may suspend or terminate accounts that break these terms.

6. AI-generated content

GreenSync uses artificial intelligence to produce disease-risk briefings, weekly reports, assistant answers and suggestions.

7. Integrations and connected equipment

Clubs can connect third-party equipment and services, such as robot mowers and weather stations. When you connect an account, you confirm you are entitled to do so, and the manufacturer’s own terms also apply. Commands sent to equipment from GreenSync are the club’s responsibility and should only be sent when it is safe. We are not responsible for the availability, accuracy or behaviour of third-party equipment or services.

8. Push notifications

By turning on push notifications you agree to receive alerts about your work and account. You can turn them off at any time in your profile settings or in your device settings.

9. Your data

9.1 Ownership

All data you enter into GreenSync remains yours. We do not claim ownership of your operational data.

9.2 Data processing

The club appoints DriveLabs Sp. z o.o. as its data processor, as described in our Privacy Policy and data processing agreement. Clubs, as data controllers, are responsible for having a legal basis for processing their staff’s data.

9.3 Service providers

We use carefully selected service providers to run the platform, under data processing agreements. The current list of named sub-processors is provided to customers in our data processing agreement and on request.

9.4 Export and deletion

You can request an export of your club’s data at any time from support@greensync.app. After termination, data is kept for 30 days so it can be exported, then permanently deleted.

10. Availability

We aim for a reliable, highly available service, with encrypted nightly backups at a second location, but we do not guarantee uninterrupted access. GreenSync is provided “as is” and “as available”. Planned maintenance is announced in advance where possible.

11. Intellectual property and confidentiality

All intellectual property in the GreenSync platform — including software, design, workflows, trademarks and content — belongs to DriveLabs Sp. z o.o. or its licensors. Your data and the content you create in the platform remain yours.

Non-public information about the platform, such as its architecture, technical setup, suppliers, roadmap and pricing terms, is confidential. You may not disclose it to third parties without our written permission.

12. Limitation of liability

To the maximum extent permitted by law:

• DriveLabs Sp. z o.o. is not liable for indirect, incidental, special or consequential damages arising from use of the platform
• Our total liability is limited to the fees you paid in the 12 months before the claim
• We are not liable for decisions based on AI-generated content, automated reports or data from connected equipment
• We are not liable for data loss caused by user error, third-party services or events outside our reasonable control

Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or any other liability that cannot be limited by law.

13. Termination

13.1 By you

You can cancel at any time from your account settings or by contacting support@greensync.app. Cancellation takes effect at the end of the current billing period.

13.2 By us

We may suspend or terminate an account immediately for a breach of these terms, non-payment, or where required by law. We give notice where reasonably possible.

14. Governing law

These terms are governed by the laws of Poland, and disputes go to the courts of Rzeszów, Poland. For consumers, nothing in these terms affects your statutory rights under applicable consumer protection law.

15. Changes to these terms

We may update these terms from time to time. We notify club administrators by email at least 14 days before material changes take effect. Continued use after that date means you accept the updated terms.

16. Contact

DriveLabs Sp. z o.o.
al. Józefa Piłsudskiego 17/4, 35-074 Rzeszów, Poland
Email: support@greensync.app